If your product is supplied with a warranty, this will be specified on your invoice at the time of purchase. If you are unable to locate this information or have any questions, please contact our Service Team.

Your warranty commences from the date your product is dispatched.

During the warranty period, Vet1 will repair or replace, at its discretion, any manufacturing defects in materials or workmanship under normal intended use.

The warranty covers:

• Manufacturing defects
• Faulty components
• Labour required for warranty repairs
• Replacement parts where applicable

Normal wear and tear, Consumable items, Accidental damage, Misuse or abuse, Incorrect installation, Unauthorised repairs or modifications, Damage caused by improper cleaning or maintenance, Damage caused by power surges or environmental conditions, Freight costs unless otherwise agreed.

To make a warranty claim please contact our Service Department.

Email: service@vet1.com.au
Call: 1300 378 713

Even if your product is out of warranty, our friendly Service Team is still happy to help. We offer ongoing service and support assistance with low service fees, helping you get your product back up and running.